Shipping & Returns
Shipping
We ship Australia-wide on every order. Most parts are dispatched within 1-2 business days. Built-to-order pumps and conversion packages have lead times listed on the product page.
| Method | Delivery Time | Cost |
|---|---|---|
| Standard AU | 3-7 business days | Free over $250 |
| Express AU | 1-3 business days | Calculated at checkout |
| Bulky freight | 3-10 business days | Calculated at checkout |
| International | 7-21 business days | Calculated at checkout |
All orders include tracking sent to your email as soon as the part leaves the workshop.
Returns
If a part arrives faulty or doesn't fit as listed, we'll make it right. No change-of-mind refunds. Returns must be in original packaging and saleable condition — email photos or call the workshop on 07 5465 2756 if unsure. Faulty items are covered under Australian Consumer Law.
- Parts must be unfitted, in original packaging, and free of installation damage
- Built-to-order pumps and custom conversion packages are non-refundable once fabrication begins
- Return freight is covered by us for warranty and incorrect-part claims
- Refunds are processed within 5-7 business days after we inspect the returned part
Exchanges
Ordered the wrong part for your engine? Contact our team and we'll help you exchange it for the correct fitment. Exchange freight is covered for incorrect-listing errors on our end.