Privacy statement

Who we are

Red Dog Mechanix is a mechanical workshop at 3 Kirston St, Laidley QLD 4341. In this statement, "we", "us" and "our" means Red Dog Mechanix.

What we collect

When you register your interest in the Red Dog Service Membership, we collect:

• your name
• your phone number
• the membership plan you're interested in
• your vehicle registration number
• how you found the page (for example, a Facebook ad or a flyer), if your link tells us

We only collect what you choose to give us. We don't collect payment details through this form.

Why we collect it

We use your information to:

• contact you about the membership and answer your questions
• look up your vehicle so we can confirm which plan suits it
• set up your membership if you decide to join
• understand which of our advertising is working

We won't use your details for anything unrelated without asking you first.

Who we share it with

We don't sell, rent or trade your personal information. Only our staff who need it to contact you or look after your vehicle can see it.

We use trusted service providers to run our business, such as Google to store our records. These providers may store information on servers outside Australia. We only use providers who have reasonable security in place.

We may also disclose information if the law requires us to.

How we keep it safe

Your information is stored in password-protected systems that only authorised staff can access. We take reasonable steps to protect it from misuse, loss and unauthorised access.

If you don't join the membership, we'll delete your registration details when we no longer need them, usually within 12 months.

Marketing

If you register your interest, we may contact you about the membership. If you'd rather we didn't, just tell us and we'll stop.

Cookies and website data

Our website and its hosting provider may use cookies and collect basic technical information, such as your browser type and the pages you visit, to keep the site running and to measure how it's used. This information doesn't identify you personally.

Accessing or correcting your information

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we'll respond within a reasonable time.

Questions or complaints

If you have a question or concern about how we've handled your information, please contact us first so we can try to fix it.

If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this statement

We may update this statement from time to time. The latest version will always be on this page.